To Tic Tac Technologies, Shalom
Re: Thousands of Thanks
As a result of a series of power outages last weekend, the computer of the Faculty of Medicine Director’s secretary crashed completely, as a result of the complete destruction of all the computer parts including the hard drive. At our computer unit, although we managed to save disks in similar situations in the past, we were unfortunately unable to do so this time.
We immediately came to our senses, and contacted you. We received instructions on what to do, and we packed up the disk and sent it to you. The very next day we received your response, and I understood that you managed to save the files. As you understood, the computer contained invaluable information which would require months or even years of work to reproduce manually from printouts.
Thousands of thanks to you for a professional job, and courteous, rapid, reliable service. I also wish to extend a personal thanks on behalf of Ms. Miri Pinto, the owner of the computer, and myself, and on behalf of the Faculty of Medicine and the Technion.
Respectfully,