Testimonials

Your review is important to us. We would appreciate your feedback on any topic: feedback@tictac.co.il

חברת dell

To the courteous Tic Tac Team,

Re: Expression of thanks for the Service
I would like to express my heartfelt thanks for the recovery of my hard disk at an unconventional hour of the night. I wish to note your professional service, polite service, speed, and real-time response.

Sincerely,

Shlomi Koartreller,CEO Dell Israel
חברת IBM ישראל

To the Tic Tac Team,

In the short acquaintance of our firms, you demonstrated extraordinary professionalism and a high standard of service….. Continue on this path and I am sure that you will go far.

Sincerely,

Arik Shlomovitz,Software Product Manager-IBM Israel
חברת EMC ישראל

Dear Tic Tac Team,

I would like to thank you for the complicated recovery job you had. You have proven special skills and professional service, while recovering 100% of the data. I would mention that a leading data recovery firm in USA tried to recover the data – finding no solution to the complicated damage.

I would recommend your services to all my friends.

Regards,

Yossi Pickel,Mid-East Area Manager-EMC Israel
חברת hp

Dear Tic Tac Team,

All I have is praise …
You provide professional and fast service, at a fair price.

Thanks,

Kfir Katzover,HP

Dear Tic Tac,

I would like to thank you for the successful recovery of our graphic system which crashed although we were running a RAID environment (UNIX BSD). I was pleased with your professional customer service with a personal touch, which contributed to the resolution of our problem. I am sure that we can continue to work together in the future (even if only on prevention issues). Good luck,

Sincerely,

David Yogev,Deputy CEO of Engineering-Channel Two – News Company
חברת sun

Dear Tic Tac Team,

I contacted Tic Tac after a severe disk failure, 12 hours before an important presentation. After several hours I was notified that all the data was recovered successfully and at fair price. Thanks again for you efficient and ultra-fast service.

Sincerely yours,

Motty Sadovsky,Marketing manager-Sun Miscrosystems

To Tic Tac Technologies, Shalom

Re: Thousands of Thanks

As a result of a series of power outages last weekend, the computer of the Faculty of Medicine Director’s secretary crashed completely, as a result of the complete destruction of all the computer parts including the hard drive. At our computer unit, although we managed to save disks in similar situations in the past, we were unfortunately unable to do so this time.

We immediately came to our senses, and contacted you. We received instructions on what to do, and we packed up the disk and sent it to you. The very next day we received your response, and I understood that you managed to save the files. As you understood, the computer contained invaluable information which would require months or even years of work to reproduce manually from printouts.

Thousands of thanks to you for a professional job, and courteous, rapid, reliable service. I also wish to extend a personal thanks on behalf of Ms. Miri Pinto, the owner of the computer, and myself, and on behalf of the Faculty of Medicine and the Technion.

Respectfully,

Shmuel Isrovitz,IT Manager-Faculty of Medicine, Technion
אריק ורוית זאבי

To the Tic Tac team

I would like to thank you for saving our data from our laptop so quickly, saving us from deep anguish just three days before our wedding.
Our laptop contained the list of all our guests and their arrival confirmations as well as all the details of the budget for our wedding, payments we made and sums outstanding. Just as we were about to arrange the seating for our guests, our laptop crashed…
I was frantic, Ravit was distressed, and I immediately called my brother, who has a degree in computer science, for help. After several attempts with him on the phone had no effect, he recommended that we call you, and said that you were the one who could save our lists, and more importantly, you could do it quickly. Immediately upon my arrival at your offices, the people who greeted me were courteous and confident, and only two hours later I received our file by mail, allowing us to return to our wedding plans as if nothing had happened. So once again thank you for all the assistance, and although the experience was wonderful, I hope we never need your services again in the future…

With gratitude,

Ravit and Arik Ze’evi (Olympic Medalist)
האוניברסיטה העברית ירושלים

Dear Tic Tac team,

I want to thank you for your dedicated and professional service in retrieving the lost data from my disk. The data contained sensitive research material of extreme importance. Your service was incredible, and although I do not understand much about computers, you were very patient and understanding. I owe you my gratitude…

Thank you,

Dr. Elyahu Richter,Hebrew University – Jerusalem
ניב רסקין גלי צהל

To Yoav Silberstein and the Tic Tac team,

I would like to note your support in recovering the lost data relating to a report which was broadcast on Israel’s IDF Radio. Your efficiency, perseverance and professional expertise paid off for us.
Looking forward to future collaborations,

Niv Raskin,Israeli army’s radio (IDF)
חברת IBM ישראל

To: Tic Tac Team

Recently my hard disk was damaged seriously. I lost all my C: drive. We looked for a company that can recover the bad disk and restore as much files as possible. We have chosen Tic Tac for this job.

I would like to thank Tic Tac for the great job that they have done. They succeeded in restoring a lot of data. Comparing to other trial, including running programs inside IBM lab, the results were amazing. Tic Tac located many files, although most of the folders lost their names, the organization of the files is understandable, and I could get most of my important data.

I am ready to have a good reference. Thanks again to Tic Tac.

Faigenboym Dimitry IT Manager Rational Software Israel IBM Software Group
קבוצת כלמוביל

To Tic Tac Technologies,

Re: Expressing gratitude and appreciation for your service.

I approached your company in an attempt to save the data that was erased from my hard drive. When I discovered all my data was erased I felt as if my world collapsed. I came to your offices with the disk. Although I was extremely worried, which was probably evident by my demeanor, I left encouraged and hopeful that the data will be recovered. After only one day, I was informed that you managed to recover all my data. I would like to express my gratitude and appreciation for the fast and complete recovery. I will recommend your service to my friends.

Oded Buchner,Chief of Safety and Security,Colmobil Group-Israeli representatives of Mitsubishi, Mercedes-Benz, Scania, Hyundai, Skf

To the honorable Tic Tac team,

With great happiness I wish to express my gratitude for the rapid data recovery, your service, and personal touch.

You were of great help in recovering material that was of extreme importance to me in my studies and teaching.

For this, I hope you see a blessing in your work,

Thank you.

Sincerely,

Dr. Gaby Chausho,Director of Mouth and Jaw Surgery-Ichilov Tel Aviv Medical Center, Tel Aviv
האגודה למען החייל

To the Tic Tac Team,

Thank you for the quick response and the personal touch, for your extremely professional work that continued deep into the night, for your perfectionism, and your desire to help. We were glad to work with you and use your services, and will be happy to do so in the future. Your service, professionalism, and price make you the best of all!

With heartfelt thanks,

Doron Petito,IT Division Head-Friends of the IDF
חברת מוטורולה ישראל

Dear Tic Tac

Thank You for your quick service. Th disk was restored to our complete satisfaction. I’m will recommend ” Tic Tac ” services within our company for future malfunctions.

Oded Stapler Unix System Manager Motorola Telecom

To whom it may concern,

Dear Tic Tac team,

Following a disastrous computer disk failure, we approached Tic Tac for their data recovery service. Their response was reassuring and highly professional, starting with the very first telephone call. Tic – Tac success of the data restoration exceeded their promise and was accomplished promptly and efficiently.
We hope we do not have to repeat the experience of recover data from a broken disk, but if we do, it is reassuring to know that Tic Tac is there to help.

Dr. Jonathan harder, Proneuron Biotechnologies Ltd.

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Legal Terms

  1. I hereby deliver to Tic Tac Technologies Ltd. (Tic Tac) Specific media as written on page 1, in order to diagnose and evaluate whether the information can be recovered.  The cost of service is related to the time and necessary equipment needed to make the recovery successful.  After arriving to the Tic Tac laboratories the media will be evaluated and a price quote will be decided for the recovery process.  The price for evaluation will be 500 NIS if the media delivered has already been tampered and physically opened.   The diagnostic price for RAID is 200 NIS per disk and it takes up to 24 hours. The diagnostic price for emergency case when our labs are closed – 5000 NIS.
  2. Packaging and shipping –  The client is responsible to send the media in a proper package.
    You can ask UPS / local courier driver to get a Tictac package, which they carry in their car. If the drive don’t carry a proper package, please pack the drive by the following instructions:
    Step1: Remove the disk from your computer, remove any brackets and cables.  We only need the disk.  Try not to touch the green circuit board.
    Step2: When possible, put the disk in an anti-static bag to avoid possible damage from static electricity.  Don’t have an anti-static bag? Please use a plastic bag.
    Step3: Package the disk with foam and/or packaging peanuts tightly so that the drive does not shift during shipping.
    Step4: Write your case no. down on the package.  We will contact you as soon as the package arrives to our offices.
  3. If the clients decides not to recover the data after the diagnostic – we client can get the media back with a courier (additional charge of delivery).
  4. Tic Tac Is committed to complete privacy and confidentiality of the materials handled by the recovery team.  Unless stated otherwise by the client, All recovered data be erased after 7 working days from Tic Tac data base. Based on section 11 of the Israeli privacy protection law, there is no mandatory to supply Tictac the clients information details for the service. The clients information details will be not delivered to 3rd party.
  5. Tic Tac is by no way responsible for the transport of the media to and from her offices.  The responsibility of safe transport of the media shall be on the customer, even if the delivery was paid for by Tic Tac.
  6. This form serves as the initial order to begin Recovery work.  The form will be enclosed with the report and become an inseparable part of that report.  The report along with this form will constitute as evidence for undergoing all the aforementioned tasks of Data Recovery, and the mutual agreement for both sides the client and Tic Tac.
  7. A big portion of the payment shall be made before initiating the Recovery service.  Incase the requested amount shall not be paid, Tic Tac is at liberty to refuse continuance of the recovery, and that action will not constitute a breach of this agreement, furthermore the client will not have a right to take any legal action against Tic Tac.
  8. Tic Tac is eligible to develop and recover data given to it by the client and delay delivery of such data due to lack of payments to Tic Tac by the client.  Such delay right; will be joined together with other rights of delaying customer Data.
  9. Tic Tac is entitled to request partial payment for Work already done under the specific request of the client along with interest and any other expenses.  Payment in such cases will be conducted through credit card or bank cheques or Bank transfer.  The payment will be in accordance with the price first agreed and approved upon by both sides before the recovery process begun.
  10. This form will be forwarded to the customer and then delivered back to Tic Tac signed by the customer.  The client on behalf of the Proprietor will be held responsible and identify by using his/her name, address and I.D. card number.  The client will be held responsible for the obligations stated in this contract even if he/she is not entitled to act on behalf of the Proprietor.
  11. Incase no hardware shall be requested back by the client within a period of 60 days from the day of delivery, Tic Tac can take possession of such hardware and is entitled to sell, use for parts or destroy without prior notification of the client.  In such a case Tic Tac will not be held responsible and such neglect of hardware by the client will be considered neglect and abandonment of hardware and will not grant the client to take legal action against Tic Tac.
  12. The client understands that the media that was delivered to Tic Tac may have already been harmed or deleted without ability of recovery.  The client verifies that Tic Tac will not be held responsible as for the status of the media and/or deletion of data from the media, for any reason.  Tic Tac is not responsible for any damage caused as a result of loss of data that was in her possession for any reason.  The maximum liability amount that Tic Tac can be accounted for will be the full data recovery diagnostic fee.
  13. All prices stated above do not include VAT (17% for Israeli citizens only).

הוראות הגעה למעבדת טיק טק טכנולוגיות:

מאיילון צפון: יוצאים במחלף ההלכה.
פונים ימינה לכוון רמת גן. פנייה ראשונה ימינה לדרך מנחם בגין.
פנייה ראשונה ימינה לרחוב התע”ש 10, בניין “בית הקרן” , קומת קרקע

מאיילון דרום: יוצאים במחלף ההלכה. עולים על גשר ההלכה לכיוון רמת גן.
פנייה ראשונה ימינה לדרך מנחם בגין. פנייה ראשונה ימינה לרחוב התע”ש 10, בניין “בית הקרן” , קומת קרקע.

שעות הפתיחה:  0800-1800 בימים א’-ה’. שרות מחוץ לשעות העבודה, במקרי חרום, ע”פ דרישה.

כתובתנו:  התע”ש 10 קומת קרקע, רמת גן 52512. טלפון: 03-6131555 נייד חרום: 0522-877477